Terms of delivery

Terms of delivery

Shipping costs and delivery times

Your order is very important to us. We do our best to ensure that it is delivered to you as quickly as possible: in Luxembourg more than 90% of orders placed before 12 noon are delivered the next day (working day)!

Specifically for Luxembourg:

– orders placed from Monday to Thursday before 12:00 noon are delivered the next day (between 8:30 am and 5:30 pm)

– orders placed on Friday before 12:00 noon will be delivered on Monday (between 8:30 am and 5:30 pm)

– orders placed on Friday after 12:00 pm, Saturday and Sunday are delivered on Tuesday (between 8:30 am and 5:30 pm)

– public holidays are equivalent to a Saturday or Sunday

Attention: we do our best to deliver as quickly as possible, it often happens that an order placed between 12:00 and 15:00 is already delivered the next day. Remember to choose a delivery address (parent, office,…) where someone can receive your package during office hours.

For other countries, please find the shipping costs and delivery times (without guarantee) in the following table:

Country Delivery charges Delivery time
Luxembourg 2,99€ – free of charge from 59€ 24 hours
Germany (mainland) 2,99€ – free of charge from 59€ 48 hours
Germany (Islands) 24,99 € 72 hours
Austria 4,49€ – free of charge from 59€ 72 hours
Belgium 2,99€ – free of charge from 59€ 24-48 hours
Bulgaria 6,49 € 72-96 hours
Cyprus 72,49 € >7 days
Croatia 6,49 € 72 hours
Denmark 11,99 € 72 hours
Spain 10,99 € 72-96 hours
Estonia 28,49 € 5 days
Finland 29,99 € 96 hours
France (mainland) 3,49€ – free of charge from 59€ 48-72 hours
France (Corsica) 69,99 € 72-96 hours
Greece 72,49 € >7 days
Hungary 6,49 € 48-72 hours
Ireland 29,99 € 72 hours
Italy 12,99 € 48-72 hours
Italy (Islands) 13,99 € 72-96 hours
Latvia 32,99 € 7 days
Lithuania 32,99 € 7 days
Malta 72,49 € >7 days
Netherlands 3,49€ – free of charge from 59€ 24-48 hours
Netherlands (zone 2) 24,99 € 24-48 hours
Poland 13,49 € 48-72 hours
Portugal 12,99 € 96 hours
Romania 11,49 € 72 hours
United Kingdom 6,99 € 48-72 hours
Northern Ireland (UK) 29,99 € 72 hours
Slovakia 6,49 € 72 hours
Slovenia 6,49 € 72 hours
Sweden 12,99 € 72 hours
Czech Republic 6,99 € 72 hours